RETURN AND EXCHANGE
EL KARTEL gladly accept returns.
You have to return the goods no later than 14 days from the date of receipt. Goods must be returned in original packaging, unused and in same condition as when received.
EL KARTEL recommend that the product is returned with a tracking number. In this way it is possible to track the package and waives any doubt as to whether the goods have been delivered to EL KARTEL. Further you have the option of being able to advertise for the package if no delivery has taken place. Goods returned after claims or sent without postage will be refused receipt by Stine Goya.
Once we have received the goods and accepted the return, we will transfer the amount to your account as soon as possible.
Return of goods is at own expense.